Shipping policy

Where We Ship

We currently ship to addresses in the United States, the United Kingdom, Canada, and Australia.

Processing Time

Orders are processed within 1 business day. Orders placed on weekends or holidays are processed on the next business day.

Delivery Time

Your order ships directly from our fulfillment partner, which helps keep prices lower. Standard delivery typically takes 5 to 8 business days from the date of shipment.

You’ll receive a tracking number by email as soon as your order leaves the warehouse.

Shipping Cost

Shipping is free on every order, with no minimum purchase required.

Tracking

Tracking information is emailed to you automatically. If you haven’t received tracking information within 3 business days of placing your order, email support@seathorns.com.

Delays

Carrier delays, weather, customs inspections, and other events outside our control may affect delivery times. If your tracking information has not updated for 7 days, contact us and we’ll open an inquiry with the carrier.

Customs, Duties, and Import Fees

Orders shipped to the United Kingdom, Canada, or Australia may be subject to customs duties, taxes, GST, VAT, import fees, or other charges imposed by the destination country. Unless otherwise stated at checkout, these charges are the customer’s responsibility.

Customs processing may also affect delivery times.

Wrong Address

If a package is returned to us because the delivery address was incomplete or incorrect, we’ll reship it once you confirm the correct address. Repeat reshipments may incur an additional fee.

Lost or Damaged Orders

If your order arrives damaged or does not arrive, email support@seathorns.com within 30 days of the expected delivery date. We’ll investigate the issue and, where appropriate, replace the order or issue a refund.